Call Center/Customer Service (Seasonal)

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Located in Caldwell, ID

Salary: $12.00 an hour

Sales and Customer Service Professional

 

Sole Source (a division of Whitewater Brands) is seeking a Sales and Customer Service Professional to join our growing company.

 

Sole Source - focused selling greeting cards to Veterinary clinics and holiday greeting cards to Truck and Construction businesses. Sole Source is a multi-channel marketer of marketing materials and a leading provider or pet condolence cards in the US.

 

Primary Responsibilities:

Provide customer service and product solutions for customers on both Inbound and Outbound calls.

  • Take inbound calls and assist customers with product sales and/or questions
  • Offer specials, introduce new products and cross-sell items
  • Enter orders into computer system with an emphasis on accuracy; making sure to follow company and product procedures/specifications
  • Email product proofs to customers for their verification on personalized items
  • Attend and actively participate in training sessions

Ideal candidate will be able to successfully organize, prioritize and manage multiple projects on a day-to-day basis.

 

Required Skills, Experience and Characteristics

  • Excellent oral and written communication skills
  • Well organized with good attention to detail
  • Able to work within a group setting and independently
  • Strong computer skills (Outlook, Word, and Excel a must)

Education/Specialized Skills

  • High school Diploma or equivalency
  • Prior sales or customer service experience is a plus
  • Successful applicant must have an excellent attendance record

Please apply online at www.expresspros.com/caldwellid or call our office at 208.454.1076.

Express Employment is an Equal Opportunity Employer offering benefits such as:

Medical/ Vision/ Dental/ Life Insurance, 401k, Direct Deposit & Referral Bonuses.

Please like us on Facebook: Express Employment Professionals of Canyon County

Express Office: Caldwell
5720 East Cleveland Boulevard
Suite 107
Caldwell, ID 83607
Apply Now