Call Center/Customer Service (Seasonal)
Located in Caldwell, ID
Salary: $12.00 an hour
Sales and Customer Service Professional
Sole Source (a division of Whitewater Brands) is seeking a Sales and Customer Service Professional to join our growing company.
Sole Source - focused selling greeting cards to Veterinary clinics and holiday greeting cards to Truck and Construction businesses. Sole Source is a multi-channel marketer of marketing materials and a leading provider or pet condolence cards in the US.
Provide customer service and product solutions for customers on both Inbound and Outbound calls.
- Take inbound calls and assist customers with product sales and/or questions
- Offer specials, introduce new products and cross-sell items
- Enter orders into computer system with an emphasis on accuracy; making sure to follow company and product procedures/specifications
- Email product proofs to customers for their verification on personalized items
- Attend and actively participate in training sessions
Ideal candidate will be able to successfully organize, prioritize and manage multiple projects on a day-to-day basis.
Required Skills, Experience and Characteristics
- Excellent oral and written communication skills
- Well organized with good attention to detail
- Able to work within a group setting and independently
- Strong computer skills (Outlook, Word, and Excel a must)
- High school Diploma or equivalency
- Prior sales or customer service experience is a plus
- Successful applicant must have an excellent attendance record
Please apply online at www.expresspros.com/caldwellid or call our office at 208.454.1076.
Express Employment is an Equal Opportunity Employer offering benefits such as:
Medical/ Vision/ Dental/ Life Insurance, 401k, Direct Deposit & Referral Bonuses.
Please like us on Facebook: Express Employment Professionals of Canyon County
Express Office: Caldwell
5720 East Cleveland Boulevard
Caldwell, ID 83607