Service Advisor

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Located in Decatur, IL

Salary: $13.00/hr - $15.00/hr

A local semi-truck dealership in Decatur, IL is looking for a Service Advisor. The pay range will be $13.00 - 15.00/hr. This is a long-term position with a dealership that sells and services semi tractors. The company is recognized nationally and has a strong local presence. Full service from preventive maintenance to major engine overhauls is provided.

  • Pay Rate: $13.00/hr - $15.00/hr
  • Hours: 1st, 2nd, and 3rd shift available
  • Days: Monday - Friday
  • Overtime: occasional

Job Requirements for Service Advisor

The successful candidate must be professional, personable and able to communicate effectively with customers in person and on the telephone.

  • Solid work history with inventory control experience preferred
  • Forklift experience would be a plus
  • Able to work in a team environment
  • Desire to provide the highest level of customer service
  • Ability to be organized
  • Must be detail oriented with an attention to detail
  • Able to lift 50 pounds on a consistent basis

Job Responsibilities for Service Advisor

Job responsibilities include: answering incoming customer telephone calls, determining parts and services the customer requires, entering order information, scheduling service repair calls if needed, assisting with inventory control.

  • Wait on retail parts counter customers
  • Answer phones
  • Generate sales orders and invoices from MAS90 computer system
  • Track inventory and keep stock supplied
  • Place parts orders online and by phone
  • Check in product, tag, and put away
  • Ship customer orders
  • Release parts to the service department
  • Operate a forklift truck

Apply now for Service Advisor!

  • Online application: www.expresspros.com
  • Call/text: (217) 872-7400

Express Office: Decatur
655 West Pershing Road
Decatur, IL 62526
Apply Now