IT Help Desk, Level 1

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Located in hoover, AL

Salary: $16.50 - $18.50 to start, DOE

$16.50 - $18.50 to start, depending on experience; full benefits package. Hoover, AL

If you are looking to join a small help desk team with a growing company and either have solid Level 1 experience, or recently completed your IT degree and have some practical work experience, we want to talk to you!

Position Highlights:

  • Great schedule: Mon-Fri, 9 AM – 5 PM, or 10 AM – 6 PM (40 hrs.)
  • You will be providing help desk support to the company’s variety of clientele
  • Will operate in a desktop/PC environment, using Windows 7, Windows 10 and client servers dated from 2008 – 2016
  • Will handle basic computer support needs, network connectivity, printer issues, setting up users & issuing passwords, applications (can’t get to internet; MS Office not working; etc.), etc.
  • Will remote in to a client’s computers to help identify & resolve issues
  • No travel outside of Bham area; most work done from company office

Requirements – This is What Makes You an Ideal Candidate:

  • Min. 2 years’ experience operating as Level 1 help desk / IT support
  • WILL CONSIDER quality candidate who has recently completed their 2 yr. IT degree, and have some practical working experience/knowledge
  • HS diploma or GED
  • Familiar with how to remote in to another computer (any software program)
  • Excellent customer service skills and telephone skills
  • Strong verbal & written communication skills
  • Drug-free; background check required
  • Dependable, with solid work ethic – take pride in the work you do

If you meet the requirements and are interested, please email an updated resume to: Abbey.Frazier@ExpressPros.com   Please includeIT help deskin the subject line of your email.

Express Pros Birmingham AL South can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support. Apply with Express today!

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Express Office: Birmingham (South)
200 Cahaba Park Circle
Suite 130
Birmingham, AL 35242
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