Call Center Manager

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Located in Southfield, MI

Salary: 15.00

Express Employment Professionals is looking for a qualified Part Time Call Center Manager for our client in Southfield, MI!

 

This is a fantastic market research firm in Southfield, MI!  The ideal candidate will have a personable and outgoing personality that loves to deal with the public. 

 

Call Center Manager Duties:                                                                                                             

  • Monitor and oversee all employees during scheduled shifts
  • Responsible for mass mailings, creating and updating spreadsheets, and helping to host office events.
  • Coaching and motivating staff
  • Review program details and trouble shooting
  • Auditing calls to ensure accuracy

Call Center Manager Qualifications:

  • 3+ Years of management experience in customer service or call center environment
  • Proven managerial skills such as evaluating employees, corrective action experience, escalated call and retention experience
  • Ability to multitask, communicate effectively, evaluating and motivating employees 
  • Open availability- Monday-Friday-
  • 4 pm- 9 pm shift- can turn into full time

Call Center Manager Perks:

  • Flexible schedule
  • Positive and friendly atmosphere
  • Weekly pay and the option for health insurance immediately
  • Competitive wages
  • Direct Hire option available after 4 months (typical)

Qualified candidates can reply to this posting with an updated resume. Our client is looking to interview, hire and start training right away!

Express Office: Farmington Hills
37457 Schoolcraft Road
Livonia, MI 48150
Apply Now