Collections / Customer Care

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Located in Westover, AL

Salary: $15.00 to start

$15.00 /hr to start.  Mon-Fri, 8:00 am - 5:00 pm. Can start immediately. Chelsea, AL.

You will act as a liaison between our subcontractors and customers, to manage overdue accounts.

  • Will follow a basic script and only ask if customer is ready to make payment today (processing payment), or setting up to call them again in a week. 
  • Will do same with insurance companies, asking status of claim then make notes of call results so team can follow up based on notes.
  • Will be operating on a computer and telephone.

Here's What Makes YOU a Great Candidate:

  • Min. 6 months' recent experience doing any type of OUTBOUND customer service or collection calls
  • ACCURATE and fairly quick data entry / keyboard skills; QuickBooks experience a plus, but not required
  • Great telephone skills; articulate, personable on phone
  • Ability to work independently, but also collaboratively within a small team
  • Dependable & punctual, with a good work ethic
  • Drug-free; background check

You Choose How to Apply: 

  • Call our office to immediately discuss your work experience and interest - 205-981-1141
  • Submit an online application - click "APPLY" button below
  • Email us at alex.gouin@expresspros.com - please add “Account Collections” to the subject line of your email.

 

Express Office: Birmingham (South)
200 Cahaba Park Circle
Suite 130
Birmingham, AL 35242
Apply Now