Call Center Representative / Phone Operator


Located in Albany, NY

Salary: $11.25/hour


Express Employment Professionals of Albany, NY has partnered with a local phone answering service company in the Albany, NY area. They have a need for a phone operator to work in a high volume office that takes messages for doctors, lawyers, etc. during and after business hours. This is a great opportunity to work with a great business that has been family operated for 80 years! 


Why this is a great opportunity:

  • Pay starting at $11.25/hour!
    • $12.25/hr for hours worked on Saturday & Sunday
  • Perfect attendance bonus
  • Company contribution with health and dental insurance*
  • PTO after 1 year*
  • 401K with 6% match after 1 year*
  • Long term growth
  • Paid time and a half for working holidays*
  • Full time and part time positions available
    *once hired on after completion of evaluation hours

Responsibilities Include:

  • Obtaining accurate messages
  • Keeping a clear and friendly tone
  • The ability to work accurately and fast
  • Answering approximately 35 calls per hour; each call being 1.5 minutes or less

 Required Skills & Qualifications:

  • Must be able to type 40 words per minute
  • Must be accurate in spelling
  • High school diploma/GED required
  • Must be professional, responsible, and able to follow direction
  • Must be punctual and dependable
  • Phone experience preferred
  • Customer service experience preferred


This is a GREAT opportunity for the right person to get their foot in the door with a fantastic company!


DON’T WAIT! Only 2 position available!

To schedule your confidential interview submit your application on our NEW ‘Express Jobs’ app for your mobile device, available for download in the Google Play or iTunes store! You can also click APPLY now & call us for more details 518-313-7829.

Don't Hesitate! Start on your new career path today with Express Employment Professionals


Express Office: Albany
501 New Karner Road
Albany, NY 12205
Apply Now