Office Receptionist-Bilingual

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Located in Kennewick,WA

General Admin

Kennewick, WA

Job Summary

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.


Position Type:  Evaluation to Hire
Job Duties:

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments


Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Four Ways to Apply: (choose one)

  • Resumes may be emailed to Eric.Garza@expresspros.com
  • Complete an online application https://apply.expresspros.com/account/login and submit it to the Kennewick WA, location
  • Call our office 509.735.7072
  • Visit our office 101 N. Union St #203 Kennewick WA

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you are looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial and Professional positions. In 2015 we put nearly 4000 people to work in the Tri-Cities area. Let us help you today! For more information, please visit our website www.expresspros.com/kennewickwa

 

Benefits Available to Eligible Express Associates:

  • Medical Plan
  • Holiday Pay (6 Days Observed)
  • 401(k) Retirement Savings Plan
  • Vacation Pay

Express Office: Kennewick
7014 Okanogan Place
Kennewick, WA 99336
Apply Now