Office Assistant

Located in Amarillo, TX

Salary: 14/hr.

As an Office Assistant in our storage unit facility, you will play a crucial role in ensuring the smooth and efficient operation of the office. Your responsibilities will include handling administrative tasks, providing excellent customer service, and maintaining accurate records related to storage unit rentals. This position requires strong organizational skills, attention to detail, and the ability to interact effectively with customers.

 

Duties: 

• Greet and assist customers in a friendly and professional manner.
• Provide information about available storage units, pricing, and terms.
• Address customer inquiries and concerns promptly and effectively.
• Assist customers with the rental process and explain policies and procedures.
• Perform general office tasks, such as answering phones, responding to emails, and handling paperwork.
• Process new storage unit rentals, including preparing contracts and collecting necessary information.
• Monitor and manage the availability of storage units.
• Conduct periodic checks of the storage facility to ensure cleanliness, safety, and security.
• Coordinate with maintenance staff for repairs and maintenance tasks as needed.
• Collect rental payments from customers and issue receipts.
• Address billing inquiries and resolve payment issues.
• Keep track of overdue accounts and follow up with customers on payment reminders.

Qualifications: 

• Previous experience in customer service, office administration, or a similar role is desirable.
• Proficient in basic computer skills, including MS Office applications.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize responsibilities.
• Detail-oriented and organized.

Apply Now