Customers Experience Specialist

Top Job

Located in Santa Clarita, CA

Salary: $18.00-22.00

Customer Service Representative needed ASAP! Call or Text Maria at 661.775.2560

 

Duties: 

• Acts as the point of contact for essential tasks when the Sales Executive is unavailable.
• Provides comprehensive support to customers and prospects, handling inquiries, requests for quotes (RFQs), and requests for proposals (RFPs) promptly and efficiently.
• Places orders, including quotes and samples, on behalf of the Sales Executive.
• Manages small accounts and/or markets to optimize sales and profits.
• Conducts outbound lead follow-up calls to qualify sales leads and drive product and service sales.
• Tracks, prioritizes, and coordinates requests for quotes to ensure timely responses.
• Mails/faxes catalogs, brochures, and other marketing materials as directed.
• May participate in trade shows to represent the company and its products/services.
• Undertakes special projects or duties as assigned or required to support sales operations

Requirements:

• Bachelor''s degree in Business Administration, Marketing, or related field preferred.
• Proven experience in sales support, customer service, or related roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office Suite and CRM software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel occasionally for trade shows or other business events.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the law. Including the City of Los Angeles'' Fair Chance Initiative for Hiring Ordinance.ng Ordinance.

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