Receptionist

Top Job

Located in Scottsdale, AZ

Salary: $19

Job Summary:
The Receptionist is the first point of contact for patients at [Clinic Name]. This role is crucial in ensuring the smooth operation of the clinic by managing front desk operations, scheduling appointments, and providing exceptional customer service. The ideal candidate is friendly, detail-oriented, and comfortable working in a fast-paced environment.

Key Responsibilities:

• Greet and welcome patients as they arrive at the clinic, providing a warm and professional atmosphere.
• Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members.
• Schedule and confirm appointments for patients and manage the clinic’s appointment calendar.
• Collect and verify patient information, including insurance details, and input data into the clinic’s system.
• Assist patients with completing necessary forms and documentation.
• Manage patient files and maintain accurate records.
• Handle billing, payment processing, and issue receipts.
• Ensure the front desk area is organized and presentable at all times.
• Coordinate with medical staff and therapists to ensure seamless patient flow.
• Respond to patient questions or concerns and escalate issues as needed.
• Maintain inventory of office supplies and submit requests for additional materials.

Qualifications:

• High school diploma or equivalent; additional certifications or training in office management or health administration is a plus.
• Previous experience as a receptionist, preferably in a medical or healthcare setting.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and familiarity with medical scheduling software.
• Ability to multitask and manage time effectively in a busy environment.
• Basic knowledge of medical terminology is preferred.
• A customer-first mindset with a focus on patient care and confidentiality.
• Professional demeanor and ability to work well in a team.

Working Conditions:
This position may require standing or sitting for extended periods. The role also involves interaction with a variety of patients, so a compassionate and understanding approach is essential.

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