Customer Service admin

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Located in Houston, TX

Salary: $15-$20 DOE

Job Title: Inside Sales and Customer Service Support

A client of Express Employment Professionals is seeking an Inside Sales and Customer Service Support Associate. This role involves assisting customers throughout the buying process for custom apparel and promotional products.

Primary Responsibilities:

• Engage with clients and prospects via phone, email, online platforms, and in-person interactions.
• Provide product recommendations, generate quotes, and invoice customers.
• Educate and guide clients on company processes and policies.
• Collaborate internally to communicate customer orders and requirements.
• Participate in sales campaigns, generate quotes, and handle customer inquiries.

Requirements:

• Strong oral and written communication skills, with the ability to craft professional correspondence and demonstrate warmth and professionalism, especially over the phone.
• Attention to detail, organizational skills, and the ability to multitask effectively.
• Ability to meet customer requirements in various markets and deliver exceptional customer service.
• Strong computer skills with a quick learning ability.
• Availability to work 24-30 hours per week (Monday - Friday). Must be available on Wednesday and Friday, and either Monday or Tuesday.
• Prior experience in the promotional products industry is a plus, but not required.

Physical Demands and Work Environment:

• Primarily an office environment.
• Frequent computer use and occasional lifting/moving of up to 25 pounds.

Compensation:
$18 - $20 per hour, based on experience.

Send resume to Fritzy.Lopez@ExpressPros.com

Complete online application www.Expresspros.com/TomballTX  

Apply in person: 14015 Park Drive Suite 219 Tomball, TX 77377 

For additional information call 281-290-6330 and ask for Fritzy Lopez 

 

Apply Now