Front of House Manager

Top Job

Located in Baytown , TX

Front of House Manager Duties/Key Responsibilities:

• Supervise and coordinate front of house operations, including hosting, waiting, and bar staff.
• Ensure exceptional customer service is consistently provided to all guests.
• Manage reservations, seating arrangements, and dining room flow to optimize the guest experience.
• Train, mentor, and evaluate front of house staff, fostering a positive team environment.
• Handle customer inquiries, complaints, and feedback promptly and professionally.
• Monitor inventory and assist in ordering supplies to maintain service efficiency.
• Collaborate with the kitchen staff to ensure smooth communication and service.
• Implement and uphold restaurant policies, procedures, and standards.
• Assist in planning and executing special events and promotions.
• Maintain cleanliness and organization of the front of house areas.

 

Qualifications:

• Previous experience in restaurant management or a similar role is required.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage service, as well as health and safety regulations.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work evenings, weekends, and holidays as needed.

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