Customer Service Representative

Located in Hattiesburg, MS

Salary: $13-$16

Express Employment is hiring for a customer service representative to work in Hattiesburg, MS! 

• $14-$16/hr.
• Day Shift
• Weekly Pay
• Long Term 
• Full Time 

Job Responsibilities 

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Job Requirements

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

If you are interested in this position apply and an employment specialist will contact you shortly. You can also call the office at 601-264-9060 to set up a next-day interview or come in for a walk-in at 5000 W 4th Street, Hattiesburg, MS 39402 open Monday-Friday from 8:00 AM-5:00 PM.

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