Information Services Project Coordinator

Top Job

Located in Olympia, WA

Salary: $72,485-$108,729/yr

Express is now hiring for an Information Services Project Coordinator at an organization based out of Olympia, WA. This is a Direct Hire opportunity. The schedule will be flexible and hybrid- full time, to be determined. The salary range for this position will be $72,485-$108,729, DOE. This company offers an exceptional benefits package to include 100% employer paid medical, dental, vision, (for the employee) and 90% employer paid for dependents; 401k retirement plan with company match up to 10% of employee salary or eligible student loans, supplemental benefits, tuition reimbursement, sabbatical program, vacation and sick leave, as well as 11 paid holidays.

 

Job Duties: The purpose of this position is to lead change management initiatives for large projects; train employees in accordance with organizational goals; and plan, organize, and oversee the implementation of primarily technology-related projects within the organization. The incumbent works with end users to ensure successful adoption of technology, including training and troubleshooting, and provides technology support for larger events.

 

•  Coordinate with members of IS and end users to develop and deliver technology training to enable end users to meet organizational goals; coordinate the End User Group, present at staff meetings, and provide one-on-one assistance for the organization's systems and applications
• Understand organizational priorities, competing demands, and work with teams to balance long-term projects, ongoing maintenance, and emergent needs
• Create and maintain information for the technical knowledge base and frequently asked questions resources and common troubleshooting resolutions related to service desk
• Provide technological support and electronic polling expertise for conferences, events, and meetings
• Coordinate P3 governance committee and meetings, report on status of various projects
• Create and deliver technical training programs according to requirements and organizational goals
• Coordinate business process improvement projects that may require collecting data about internal/customer needs and interactions, analyzing, mapping, and documenting processes
• Coordinate with staff to assess data management needs and work with IS team members and cross-functional teams to streamline processes and/or test and implement effective solutions
• Manage and oversee project life cycle for assigned projects to include system requirements gathering; project plans, schedule; deliverables, goals, and milestones; risk tracking; project closeout and documentation
• Collaborate with management to ensure scope, goals, and deliverables of IS projects support business goals; manage project teams’ time and allocate resources to ensure milestones are met and deliverables completed
• Proactively work with teams and departments to understand project needs; support teams in developing scope, analyzing possible projects, and writing project business cases
• Provide support as needed to ensure company data is updated with the highest quality of information in a timely manner in order to fulfill the needs of the internal and external customer
• Efficiently identify and resolve project organizational issues, including issues within and between various project teams
• Conduct all duties in compliance with security policies and procedures to ensure sensitive data is properly handled and stored, and report security concerns and incidents immediately when found
• Develop and maintain documentation for various systems and ensure completion of technical documentation as needed; ensure project documents are complete, current, and stored appropriately
• Complete other duties as assigned and self-initiated with supervisor approval

 

Job Requirements:

• 3 years of experience working in project management or change management
• Bachelor’s degree in a related field; experience may be substituted year-for-year for academic achievement
• Project Management certification is preferred
• Proficient in using Microsoft 365 office products, proprietary software systems, and online meeting platforms
• Ability to communicate clearly with both written and spoken word, highly technical information to the internal customer that does not possess any technical knowledge
• Ability to juggle competing demands between long-term projects and emergent needs
• Excellent verbal and written communication skills, particularly in problem solving with other people
• Knowledge of applicable standard security principals, data privacy practices and laws (including but not limited to PCI and HIPAA security requirements)
• Ability to resolve conflicting interests with effective problem-solving skills
• Excellent business management and developmental skills
• Proficient in database structures, theories, and principles
• Leadership qualities
• Efficient team management skills
• Strong presentation skills
• Ability to model the organization’s high standards of quality customer service to all internal and external customers; represent AWC in a positive professional manner, while using tact, discretion, and courtesy
• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactive management of personal bias
• Protect the confidentiality, integrity, and availability of data, assets, and services through understanding of and adherence to all security and data privacy policies and practices
• Demonstrate regular and predictable attendance and punctuality
• Must possess a professional appearance and conduct for an office and online setting

 

How to Apply:

• Email your resume to: Katrina.Bryant@ExpressPros.com 

 

 

Express Employment Professionals offers benefits including Medical Benefits that meet ACA Requirements, Washington Paid Sick Leave & Holiday Pay for full time employees (after working 500 hours and averaging at least 35hrs/wk excluding overtime).

 

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