Manufacturing Customer Account Representative

Located in Round Rock , TX

Salary: Pay rate: $25.00 - $28.00/hour

We're hiring an individual with stellar Customer Service skills and in-depth knowledge of ERP Systems to join a large multinational manufacturing company located in Williamson County. This is a great opportunity to join a prestigious, well-established company. Come work for a company with over 100 years of experience in fabrication and design!

This individual will be a go-to person for providing product and availability information and answering questions from external customers and members of other internal teams. You’ll be responsible for providing everything from product information and project support to shipping and logistics information to post-sales support. Excellent communication skills are essential as queries will come in both by phone and email. Other duties include creating or updating purchase orders, and keeping in daily close contact with the factory for support. Individuals with experience in warehouse, inventory, manufacturing, and customer support (or better yet, a combination of multiple!) are encouraged to apply.

Previous experience with Sytelin Systems or ERP Systems is highly preferred

Previous experience with manufacturing order processing is preferred

Ready to get started? Apply today!

Work schedule: 8:00 AM - 5:00 PM, Monday through Friday, some overtime expected

Pay rate: $25.00 - $28.00/hour

 

Job highlights:

• Accurately enter orders into the system
• Attach shipping verification document to complete order
• Check orders to make sure they shipped correctly
• Process back orders per Customer Service Manual
• Review and process customer change notices
• Assist with Accounts Receivable duties, which includes invoicing, credits, RMA credits, and any others as needed
• Provide customers with order status reports as needed
• Answer telephones and e-mails

 

What we're looking for:

• Experience with ERP Systems ex. Syteline, Oracle, SAP, etc. is highly preferred!
• Experience working with RMA’s
• Good communication skills, ability to multi-task, and attention to detail
• Competent in Microsoft applications to include, but not limit Microsoft Word and Excel
• 10 key by touch
• Typing at least 45+ wpm
• Ability to read Purchase Orders and Shipping documents
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Multiple ways to Apply!

At Express, we value your time. We want to simplify the process and speed up the results. To apply, feel free to:

• Call our office and ask to speak with a Recruiter at about this position
• Apply to this position by submitting your resume or emailing it to Jobs.RoundRockTX@ExpressPros.com
• Or apply on our website at expresspros.com and select the Round Rock office.

 

At Express, we ignite opportunity by giving you choices. We have a variety of career opportunities from over 100 employers in the Williamson County area and we will help you to find the perfect one as quickly as possible. We welcome anyone who seeks to build or continue their career. If you take the time to go the extra mile, try your best in all situations, and believe honesty is the best policy – Call Express today to see how we can help

Apply Now