Dispatcher

Located in Round Rock, TX

Salary: $20.00 - $25.00 Per Hour DOE

Now hiring a Service Coordinator for a leading HVAC and Plumbing company in Round Rock!

This growing company serves commercial and residential customers across the greater Austin area. We’re searching for a stellar individual who can provide excellent service and clear communication to both external customers and their fellow internal employees. Main duties involve coordinating with multiple departments and crews to ensure work orders are thoroughly accurate. Think of this company as a team of superheroes – before they head out to save the day, this role is back at headquarters making sure the team has all the correct information they need!

Applicants who will mesh well with the company’s ideals of providing comfort and respect to their clients are encouraged to apply. You can’t control the weather or when plumbing problems will strike, but you can control the next step in your career. Call Express at today!

 

Work schedule: Monday through Friday, 8:00 am – 5:00 PM

 

Pay rate: $15.00-$17.00/hour, depending on experience

 

What we’re looking for:

• Experience in the plumbing or HVAC industries is highly preferred!
• Experience with Sage Accounting software is a plus
• Ability to prioritize and organize effectively
• Excellent customer service skills
• Outstanding time management skills
• Personable and professional
• Ability to work under pressure in a fast-paced environment
• Highly proficient in MS Excel and Word
• Outstanding written and verbal communication skills

 

Job highlights:

• Constantly assess jobs throughout the workday to coordinate with technicians and accommodate for changes
• Dispatch technicians and prioritize/adjust as necessary
• Follow up daily on all incomplete jobs
• Debrief all calls to ensure for correct billing and that the work was completed to customer specifications
• Review and post transactions to jobs daily
• Process payroll
• Issue purchase orders and
• Ensure all work order information, including notes from multiple individuals and departments, is accurate
• Ensure correct billing and job site information on work orders
• Ensure correct pricing and tax information are applied
• Locate and attach relevant additional documents such as signed proposals, etc. as required
• Compile reports of previously completed work orders
• Respond to all customer inquiries quickly and professionally
• Track the status of each work order through the billing process

 

Multiple ways to Apply!

At Express, we value your time. We want to simplify the process and speed up the results. To apply, feel free to:

• Call our office and ask to speak with a Recruiter at about this position
• Apply to this position by submitting your resume or emailing it to Jobs.RoundRockTX@ExpressPros.com
• Or apply on our website at expresspros.com and select the Round Rock office.

At Express, we ignite opportunity by giving you choices. We have a variety of career opportunities from over 100 employers in the Williamson County area and we will help you to find the perfect one as quickly as possible. We welcome anyone who seeks to build or continue their career. If you take the time to go the extra mile, try your best in all situations, and believe honesty is the best policy – Call Express today to see how we can help you achieve your career goals!

Express Employment Professionals of Round Rock has helped job seekers in Round Rock and Williamson County since 2003. Call or come see us today to see how we can help you!

Apply Now