Patient Care Coordinator – Prescription Processor / Intake

Top Job

Located in Whittier, CA

Salary: $19.00 -$23 per hour

Patient Care Coordinator – Prescription Processor / Intake

$19.00 - $23.00 per hour / DOE

Monday Friday 8:30am-5:30pm

 

A Pharmaceutical company in the city of Whittier is looking for a Patient Care Coordinator – Prescription Processor / Intake (New Rx’s). This role is crucial in managing new prescription orders and ensuring the smooth processing of referrals and prior authorizations. This role requires strong collaboration with operations teams and will be based at our corporate headquarters. You are applying through Express Employment Professionals, an award-winning Staffing Firm, for this long-term position. 

 Prescription Processor / Intake Responsibilities:

• Ensure all patient demographic information is complete and accurate before processing prescriptions.
• Assist with processing new referrals and communicate effectively with the office, sales team, pharmacy team, and patients.
• Submit and follow up on prior authorization requests via fax on behalf of physicians/providers.
• Accurately adjudicate and address any prescription claim rejections.
• Maintain accurate and timely records for all prior authorization documents, databases, and records.
• Collaborate with providers to support the appeal process.
• Request and add any missing information to patient charts, and ensure accurate entry and adjudication of new prescriptions into the pharmacy system.
• Monitor and correct the new prescription adjudication queue for any clarifications or corrections.
• Represent the pharmacy professionally and courteously in all interactions with patients, providers, and peers.
• Work with internal staff to address and resolve issues promptly.
• Report any misconduct, suspicious, or unethical activities to the Compliance Officer.
• Perform other tasks as assigned by management to support overall operations.

 Prescription Processor / Intake Requirements:

• Preferred license with the State Board of Pharmacy (where applicable).
• Previous experience in a Retail/Specialty Pharmacy setting.
• Ability to maintain accurate records and manage multiple tasks efficiently.
• Capable of evaluating options and making informed decisions.
• Proficient in spreadsheets, word processing, internet use, and email communication.
• Strong data entry skills with attention to detail.
• Working knowledge of pharmacy applications and medical terminology.

Benefits of Working with Express: 

• Weekly pay and immediate benefits!
• Evaluation to hire positions - get your foot in the door at a great company!
• Personalized job matching and interviewing prep!
• No fees for you, ever!
• Quick hiring process - get started as soon as tomorrow!

Positions fill fast - Apply Today! or call our office  

 

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