French Technical Support Specialist

Top Job

Located in Peoria, AZ

Salary: 20.00

 

Job Title: French Technical Support Specialist

 

Location: West Phoenix
Pay: $20+/hour
Hours: 8:00 AM - 4:30 PM, Monday - Friday

 

Company Overview:
We are a leading distributor of power generators, providing high-quality products and solutions to customers around the world. We are currently seeking a French-speaking Technical Support Specialist to join our team and provide outstanding service to our French-speaking clients.

 

Key Responsibilities:

• Provide technical support and troubleshooting assistance for power generator products to French-speaking customers.
• Communicate effectively over phone, email, and chat to resolve customer issues.
• Assist customers with product setup, diagnostics, and maintenance questions.
• Escalate complex technical issues to the appropriate internal departments.
• Document customer interactions and technical solutions in the system.
• Stay updated on product knowledge to ensure accurate and effective support.

Skills and Qualifications:

• Fluent in both French and English (verbal and written).
• Previous experience in technical support or a related field is preferred.
• Strong communication and problem-solving skills.
• Ability to diagnose technical issues and provide clear instructions to customers.
• Customer-focused mindset with the ability to handle inquiries efficiently.
• Knowledge of power generators or related products is a plus, but not required.
• Comfortable working independently and managing multiple tasks simultaneously.

What We Offer:

• Competitive pay starting at $20+/hour.
• Standard work hours: Monday to Friday, 8:00 AM - 4:30 PM.
• Opportunities for growth and professional development.
• Collaborative and supportive work environment.

If you''re a tech-savvy individual fluent in French and passionate about customer service, we encourage you to apply!

 

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