Clinic Scheduler

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Located in gulfport, MS

Salary: $16 DOE

The Clinic Scheduler plays a crucial role in the efficient operation of a healthcare facility. This position is responsible for coordinating and managing patient appointments, ensuring a smooth and organized scheduling process. The scheduler interacts directly with patients, healthcare providers, and administrative staff to facilitate optimal appointment times, handle rescheduling requests, and maintain accurate patient records.

Key Responsibilities:

• Appointment Coordination: Schedule, reschedule, and cancel patient appointments according to provider availability and patient needs. Ensure optimal use of provider time and resources.
• Patient Interaction: Communicate with patients via phone, email, or in person to book appointments, provide appointment reminders, and address any scheduling inquiries or issues.
• Record Keeping: Maintain accurate and up-to-date patient appointment records in the electronic health record (EHR) system or scheduling software. Ensure confidentiality and compliance with HIPAA regulations.
• Coordination with Providers: Work closely with healthcare providers to understand their schedules, preferences, and any special requirements for appointments.
• Problem Resolution: Address and resolve scheduling conflicts or issues promptly, and provide alternative solutions to accommodate patient needs and preferences.
• Administrative Support: Assist with other administrative tasks as needed, including verifying patient insurance information, updating patient records, and handling patient intake forms.

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