CSR (2nd shift) (sun-thurs)

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Located in Hardeeville,SC, SC

Salary: 20.00

Job Responsibilities 

• Receive and process outbound orders by EDI, phone, email.
• Prepare routing information, schedule appointments with carriers, and shipping documents.
• Prepare any follow-up to ensure delivery can be made by the specified dates required. Update schedule with carriers, release 
  loads and print bols.
• Heavy emphasis on Routing customer wholesale orders.
• Adjust, de-pick or cancel orders and process inbound returns as requested.
• Process inbound receivers, schedule containers, send out yard checks daily, and ecom reports.
• Resolve allocation issues with inventory for ECOM/WS/RET.  Direct to parties needed to resolve issues.
• Clean and maintain orders.  Track and investigate problems.  Resolve with operations.
• Reporting for billing.
• Respond to customer complaints, issues, and concerns.
• Back-up to all CSRs in office.
• Perform other duties as requested by manager.

Limited Benefits

• 401k
• dental/ health and vision
• term life 

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