Order Entry Representative

Top Job

Located in Ashland City, TN

Salary: $18.00 / Hour

Job Description:

Express Employment Professionals of Dickson and Clarksville are currently seeking reliable, experienced, and efficient candidates for an Order Entry Representative to provide or obtain sales order information, resolve order problems, and implement special requests by reviewing/entering orders via email, fax and EDI. This position will pay $18.00 per hour.

Responsibilities:

• Receives and handles customer requests and complaints regarding orders via phone, fax, or computer.
• Informs customers of parts prices, shipping dates, anticipated delays, and any additional information needed by customer.
• Follows up with customers when necessary to advise regarding shipment delays and/or to obtain additional information.
• Checks inventory and schedules shipment of customer orders.
• Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Deescalates upset customers and resolves issues in a professional manner.
• Works with internal customers including production, shipping, and receiving to ensure loads are scheduled to achieve specific arrival dates.
• Monitors tools to identify past due orders and expedites planning process.
• Monitors and resolves any orders that are incomplete, blocked, or on-hold.
• Performs other duties as assigned by supervisor.

Qualifications:

• Demonstrated proficient computer skills including all MS Office products and utilizing different internet browsers
• Must have excellent communication skills
• Must be able to multi-task and work under time/date driven deadlines
• Must be able to work in a fast paced and changing environment with sense of urgency
• Must have problem solving/troubleshooting skills
• Typing speed of 45 WPM minimum
• Experience in SAP, preferred

Please apply online at www.expresspros.com and submit your completed application to the Dickson(Clarksville) location or Click here to request an interview or come see us!

 

Express Employment Professionals 

432 Highway 46 South 

Dickson, TN 37055

615-441-8898

 

 

Express Employment Professionals

2509 D Wilma Rudolph Boulevard

Clarksville, TN 37040

931-802-5585

 

 

About Us:

Express Employment Professionals can help you find a job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. As one of the leading staffing companies in North America, Tennessee, and the Clarksville/Dickson area, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including Administrative, Light Industrial, Skilled Trades, and Professional positions.

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hiring and promoting individuals solely based on their qualifications for the job.

 

Apply Now