Quality Assurance Manager

Located in Texarkana, TX

Salary: $60,0000-90,0000

Position: Quality Assurance Manager 

Location: Texarkana, TX
Salary: $60,000 - $90,000 per year

Position Overview: We are seeking a dedicated and detail-oriented Quality Assurance Manager to join our team in Texarkana, TX. This role is essential in ensuring the highest standards of quality across all departments within our facility. The Quality Assurance Manager will work closely with the CEO, providing critical oversight and recommendations to improve processes and outcomes.

Key Responsibilities:

• Quality Management: Develop, implement, and maintain quality assurance protocols across all departments to ensure compliance with company standards and industry regulations.
• Collaboration: Work collaboratively with all departments, including production, operations, and customer service, to identify and address quality issues.
• Process Improvement: Continuously assess and improve quality assurance processes, ensuring that all products and services meet or exceed customer expectations.
• Reporting: Regularly report quality assurance metrics and findings to the CEO, providing actionable insights and recommendations for improvement.
• Training: Lead training sessions and workshops to educate staff on quality assurance processes and best practices.
• Auditing: Conduct regular audits and inspections of processes, products, and systems to ensure compliance with internal and external standards.
• Problem-Solving: Investigate and resolve any quality-related issues, implementing corrective actions as necessary to prevent recurrence.
• Documentation: Maintain comprehensive documentation of quality assurance activities, findings, and corrective actions.

Qualifications:

• Experience: Minimum of 5 years of experience in quality assurance, preferably in a manufacturing or production environment.
• Education: Bachelor’s degree in Quality Management, Engineering, or a related field is preferred.
• Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in quality management software and tools.
  • Ability to work collaboratively across departments and levels of the organization.
• Certifications: Quality Assurance certifications such as Six Sigma, ISO, or similar are a plus.

Working Conditions:

• Schedule: Day shift; full-time position.
• Environment: Office and production floor environments; may require occasional travel between facilities.

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