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Front Desk Agent

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Located in Winnie , TX

Salary: $9-10 per hour

Winnie - Tx

$9-10 per hour

About Us:

 Our team is committed to excellence, and we are looking for a motivated and friendly Hotel Front Desk Agent to join our dynamic front desk team.

Key Responsibilities:

  • Guest Services: Greet guests warmly, check them in and out efficiently, and address any requests or concerns.
  • Reservations: Manage bookings and reservations using the hotel’s property management system.
  • Communication: Provide information about hotel amenities, local attractions, and services to enhance the guest experience.
  • Problem-Solving: Handle guest inquiries, resolve issues promptly, and ensure a high level of guest satisfaction.
  • Administrative Tasks: Process payments, maintain accurate guest records, and perform general clerical duties.

Requirements:

  • Previous experience in a customer service role, preferably in the hospitality industry.
  • Strong communication and interpersonal skills with a friendly and professional demeanor.
  • Ability to multitask and handle stressful situations calmly.
  • Proficiency in using computer systems and basic office equipment.
  • Flexibility to work various shifts, including weekends and holidays.

Express Office: Houston (East)
8018 North Highway 146
Suite 2
Baytown, TX 77523
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