Bilingual Customer Service Representative

Top Job

Located in Anderson, SC

Salary: $16-$18

A local roofing company is looking for a Bilingual Customer service Representative. 

Job Duties:

• Answering phones
• Handles all customer requests promptly
• managing customer orders from placement through shipment and billing.
• Monitors backorders, reviews production, scheduling and inventory reports daily, and communicates in a timely manner with customers on backorder situations.
• Manages existing and new accounts relationships, promotes new products, communicates pricing information; responds promptly to requests; resolves complaints; and maintains quality service
• Advises management and outside sales of changes in lead time, or production problems that may impact customer service.
• Completes Special Approval Request and Buying Agreements for deviated pricing as necessary.
• Verifies price on orders taken to ensure billing accuracy to keep billing adjustments to a minimum.

Pay Rate: 

$16-$18

 

Hours:

Monday- Friday 8am-5pm 

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