Bilingual Chiropractor Assistant

Located in Portland, OR

Salary: $20.00

 

Express Employment Professionals in East Portland is looking for an office assistant to join a family owned chiropractic office located in SE Portland. This is a great opportunity to get into the medical field and a chance to find a long term career with a supportive, successful company! 

 

Pay: $20 an hour

 

Duties and qualifications

• Receptionist:
  • Greeting patients in a professional manner and making them feel welcome and comfortable upon arrival and departure.
  • Checking patients in and scheduling them on their way out.
  • Collecting payments.
  • Scheduling new patients, rescheduling current patients and reaching out to patients to remind them of their upcoming appointments.
  • Verifying payment methods and collecting payments.
  • Communicating with insurance companies to verify benefits, verify accident claim information and help patients facilitate benefit applications.
  • Communicating with attorney offices regarding case information.
  • Using practice management software to answer questions for attorneys and adjusters.
  • Answering questions from patients, prospective patients, attorneys, insurance providers or the general public about the practice.
  • Answering phone calls and taking detailed messages.
  • Responding to emails and online messages.
  • Creating new electronic patient files.
  • Making patient files, maintaining patient files, filing paperwork.
  • Duties to keep the office and property clean, organized and professional looking.
  • Other duties as assigned by management.
• Assistant to the Chiropractor:
  • Preparing patient rooms prior to appointments.
  • Helping patients with paperwork.
  • Interpreting for the chiropractor.
  • Working with patients to perform therapies such as heat, electric muscle stimulation and stretching/strengthening exercises (under direct supervision of the chiropractor).
  • Assisting in the X-Ray room, as well as processing/developing the X-Rays and filing them accordingly.
  • Requesting and processing patient medical records.
  • Maintaining clinical records related to each case.
  • Completing chart notes for any and all work related to each case.
  • Maintaining patient confidentiality.
  • Assisting with patient care as directed by the chiropractor.
  • Other duties as assigned by management.
• Team Member:
  • Attending team meetings.
  • Daily office cleaning and prep for the next day.
  • Tracking and maintaining inventory.
  • Assisting the doctor, other office staff and management with other duties as assigned.

Competencies

It is expected that you will have a thorough understanding of, demonstrate competency in and be able to...

• Navigate a variety of technological programs and systems (such as the web browsers, email programs, documentation management systems, scheduling systems, etc.).
• Communicate clearly, effectively and professionally in all types of interactions (verbal, phone, email, written, etc.).
• Speak, read and write in both Spanish and English.
• Contact community members using a variety of technology including (but not limited to) phones, fax machines, video conferencing programs, postal and email services.
• Clearly, concisely and professionally document information related to each patient''s case, using clinical documentation software.
• Develop and maintain appropriate and professional interpersonal relationships with staff, patients, referral sources and community partners such as healthcare professionals, legal professionals and insurance professionals.
• Identify when you need help and ask for it.
• Be able to answer questions and provide explanations using clinical, but understandable language.

If you are looking for a long term role with opportunity for growth for a small, supportive chiropractic team then this is the job for you! Please send resumes to jeremy.inman@expresspros.com to be considered for this position. Our office is located at 10011 SE Division St #102 Portland, OR 97266. We are open from Monday-Friday 8am-5pm! 

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