Customer Service Office Specialist

Located in Eagle Point, OR

Salary: 20.00

We are seeking a Customer Service Professional with exceptional customer service skills for a Customer Service Office Administrator role. The ideal candidate will leverage their administrative talents to keep our county office running smoothly while delivering outstanding assistance to our clients.

In this critical position, you will:

• Serve as the welcoming face of our office, fielding customer inquiries with patience and professionalism via in person, phone and email. You will troubleshoot issues, provide solutions, and ensure customers have an excellent experience.
• Manage a high volume of incoming calls, directing customers to the appropriate contacts and resources. You will maintain meticulous phone records.
• Process payments accurately and efficiently, with careful attention to financial details and record-keeping.
• Perform general administrative duties including data entry, filing, office upkeep and organization. You will help maintain an orderly and efficient workspace.

To excel in this role, you will have:

• 2+ years experience providing exceptional customer service, with ability to resolve issues with diplomacy.
• Administrative expertise, with organized multitasking skills and attention to detail.
• Experience accurately processing payments and maintaining financial records.
• Proficiency with MS Office and office equipment.

This is an excellent opportunity to leverage your customer service talents in an administrative capacity. With the potential for extension, it offers continued development for the right candidate.

Apply Now