Administrative Assistant

Top Job

Located in Lynnwood, WA

Salary: $23-$26 per hour, DOE

Position: Administrative Assistant
Type: Full-Time, Evaluation to Hire
Location:  Lynnwood - Hybrid role 
Pay:  $23-$26 per hour, DOE
Shift: Monday-Friday, 8AM-4:30PM

Job Details: The Administrative Assistant must possess the ability to handle clerical and administrative duties such as generating reports and communicating via phone and email and provide exceptional customer service to internal and external customers. You will need to manage multiple competing priorities and meet deadlines with a positive and enthusiastic attitude. This roe involves various responsibilities and requires flexibility and a willingness to take initiative to learn business acumen and terminology. 

Responsibilities:

- Transcription of dictation and/or send/receive transcription to and from service, proof incoming transcription documents. 
- Facilitate the data for filing set-up of new assignments, claim acknowledgement letters. 
- Input and maintain data into company claims software systems as required; claim file maintenance to keep data current. 
- Telephone and email liaison with client/insureds/co-workers. 
- Assist adjusters with sending out reports, proofs of loss, monitor for return, forward to carrier for payment, and follow up for payment if required and other correspondence as needed. 
- Prepare Underbilled Detail Reports for invoicing and monitor adjusters WIP report weekly for billing and file closure. 
- Ensure outside contractors' invoices are handled according to corporate procedures on a timely basis. 
- Assist as needed for accounts receivable working with the Collections Manager and adjusters to maximize collection activity. 
- Maintenance of bordereau and records for the clients, as needed, including trust accounts. 
- Process Incoming Funds Notice and Trust Disbursement Requests for monies in Trust.
- Expense report review.
- General office duties, i.e. scanning, pickup/drop off mail and distribution of mail.
- Monitor calls, incoming emails, and faxes for your team, and take appropriate actions within a timely fashion. 
- Input and maintain data into company software systems as required.
- Other office duties as assigned by Office Manager and Regional Office Manager. 

Qualifications/Requirements:

- Technical skills: e-fax, multi-function, copier/scanner, etc. excellent keyboarding/typing skills. Proficiency in 10-key
- Strong knowledge of MS Word, MS Excel, Adobe, Outlook, and Teams
- Strong attention to detail and accuracy 
- Organized and able to prioritize; ability to work with minimal supervision once trained
- The employee should be analytical, detail-oriented, flexible, and decisive. They should be able to multi-task and cope with deadlines.
- Strong communication and interpersonal skills 
- Proactive, flexible with a high degree of initiative, able to work well both independently as well as within in team environment. 
- Some experience in the insurance industry preferred
- Experience working in Administrative Assistant role or equivalent position
- High school diploma or equivalent
- Minimum of 5+ years' office experience

Essential Physical Requirements:

- Must be able to remain in a stationary position 50% of the time.
- The person in this position needs to occasionally move about inside this office to access file cabinets, office machinery, etc. 
- Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and a computer printer. 

Benefits Available to Eligible Express Associates:

- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses 

Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903

#ExpressProsLynnwoodWA

Apply Now