Sales Support Administrator

Top Job

Located in Arcadia, CA

Salary: $21-23

Arcadia-based manufacturer is looking for Administrator Assistant for their sales department.

 

As the Administrator Assistant, you''ll be managing orders, provide status updates, and acting as the liaison between customers and the sales, production, and shipping departments.

 

Essential Duties:

• Prepare customer open order reports.
• On-a-daily basis, monitor and update open order reports in customer portals with up-to-date customer scheduling information.
• Interface regularly with other departments within the company to expedite and service orders.
• Advise Production Control department of various customer needs daily.
• Respond timely to all customer inquiries and complains. Escalate customer concerns to Inside Sales Lead and/or Manager when needed.
• Process Purchase Orders and Change Orders through the electronic filing system.
• Send RPM (Rapid Production Manufacturing) Alerts
• Enter approved Change Orders into manufacturing software system.
• Acknowledge Purchase Orders as well as Change Order scheduling revisions have been received from customers.
• Track and update orders in the Pending Log.

Why Apply?:

• Great for those local to Arcadia, Pasadena, Rosemead, and the surrounding areas
• Full-time hours – Monday through Friday, 7:30 am – 4:30 pm
• Pay rate is $20-21

What We’re Looking for:

• About 1-3 years of relevant customer support experience working in an office or clerical environment
• Experience working in a manufacturing environment is a plus
• Highly proficient with MS Office (Outlook, Word, Excel) and Internet.
• Strong attention to detail with exceptional organizational skills.
• Excellent research, analytical, and problem-solving skills.
• Ability to multi-task, prioritize, and work independently is essential.
• Excellent written and verbal communication skills.
• Strong judgment and discretion regarding confidential information.

Apply Now