Assistant Guest Services Manager

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Located in Kissimmee, FL

Salary: $50,000/year

Express Employment Professionals is seeking an Assistant Guest Services Manager for a Hotel/Resort located in the Kissimmee, FL area!

Position Details:

• Salary Range - $50,000/year
• Schedule - MUST be able to work any day of the week, and both a 1st and 2nd shift schedule.
• Full-time, permanent opportunity!

Job Duties:

• The Assistant Guest Services Manager provides supervision and direction to the Guest Services Associates; and may oversee additional departments as business needs dictate.
• Responsibility includes fostering and maintaining a positive relationship with owners, guests, and other site departments.
• This role will be able to handle guest issues to resolution and monitor guest satisfaction scores.

Requirements:

• 2 years of Supervisor leadership experience, preferably in the hotel/hospitality industry.
• Excellent communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.

Interested and Want to Apply:

• Please send your resume to: David.Sellari2@Expresspros.com and list "Assistant Guest Services Manager" in the subject line.

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