Client Service Specialist

Located in Port Orchard, WA

Overview: Client Service Specialists provide exceptional customer service to clients at branches throughout the region, accurately and efficiently processes and records routine transactions for Bank clients, and actively promotes the Bank’s products and services to gain and deepen client relationships.  

 

JOB DUTIES:

May include but not limited to the following:

• Accurately and efficiently processes and records routine transactions for Bank clients including cashing checks, accepting deposits and withdrawals, processing credit card and loan payments, and money transfers.
• Actively participates in efforts to gain and deepen client relationships by seeking opportunities to discuss and offer Bank products and services as a solution for client’s needs referring them to appropriate support staff when needed.
• Discusses consumer and commercial products, quotes product rates when appropriate.
• Assists with branch and/or drive-up opening and closing procedures.
• Assists clients with safe deposit box services. Processes payments and key deposits and refunds.
• Researches and responds to client inquiries, verifies account information, resolves client concerns or refers them to management as necessary.
• Actively learns, demonstrates and fosters the corporate culture in all actions and words.
• Develops, maintains, and demonstrates a basic knowledge of current Bank products and services.
• May perform or back up vault and ATM duties.
• Performs all responsibilities in accordance with bank policies and complies with all security procedures, compliance regulations and safety procedures.
• Maintain the safety and confidentiality of client information.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Minimum of six months cash handling, customer service, and/or sales experience.
• Ability to accurately handle cash.
• Must be a team player with a positive attitude.
• Excellent customer service skills.
• Ability to work a flexible schedule and travel between branches as needed.
• Ability to perform basic math – addition, subtraction, multiplication, fractions, and percentages.
• Ability to effectively utilize computer technology.
• Ability to operate standard bank/office equipment such as a copy machine, telephone, fax machine, branch capture scanner and ten-key calculator.
• Banking experience preferred.
• Ability to stand during work shift
• Position frequently involves hearing, speaking, fingering, standing, walking and repetitive motions of hands/wrists.
• Requires use of close and distance vision.
• Ability to read, write, speak and understand English and effectively communicate with Bank clients.
• Ability to discern information and formulate appropriate action.
• Ability to lift 30 pounds.

Hours/Shift:
Full-time, Monday – Friday 8:30AM-5:00PM

 

Pay:
$16.28- $22.16/hour depending on experience  

Ways To Apply:

• Text “APPLY” to (360) 479-4756
• Send your resume to Jobs.BremertonWA@ExpressPros.com
• Complete an online application on our website: www.expresspros.com/apply
• Call our office at (360) 479-4756
• Download the Express Jobs App in Apple or Google Play Store
• Visit our office at 4545 Auto Center Way Bremerton, WA 98312

Benefits Available to Eligible Express Associates:

• Medical Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts and Health Spending Accounts
• Lifestyle Spending Accounts
• Health Reimbursement Accounts
• Employee Assistance Program
• Company Sponsored Life/AD&D and Long Term Disability
• Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Cancer Riders, and Life/AD&D Insurance)
• Pet Insurance

Express is an Equal Opportunity and E-Verify Employer.

About us:

Express Employment Professionals works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career.

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