Office Assistant

Located in Fort Myers, FL

Salary: $18-20/hr

Express Employment Professionals of Fort Myers is currently seeking a versatile and energetic Office Assistant to join our pest control team. The ideal candidate will be responsible for both administrative duties and hands-on tasks, including unloading trucks and scheduling customer appointments. This role is essential to ensure the smooth and efficient operation of our office and field activities.

Key Responsibilities:

• Answer and direct phone calls to schedule customer appointments.
• Respond to customer inquiries and provide accurate information about our services.
• Maintain and update customer records in the company database.
• Assist with general office duties, including filing, data entry, and correspondence.
• Greet customers and visitors in a friendly and professional manner.
• Handle customer complaints and concerns with tact and professionalism.
• Follow up with customers to confirm appointments and ensure satisfaction.
• Unload trucks and organize pest control supplies and equipment.
• Maintain inventory records and notify the supervisor of low stock levels.
• Ensure the office and storage areas are clean, organized, and safe.
• Coordinate with pest control technicians to manage daily schedules and routes.
• Communicate effectively with team members to ensure timely completion of tasks.
• Provide support for special projects and events as needed.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in an office assistant or customer service role preferred.
• Experience in the pest control industry is a plus but not required.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to learn and use scheduling and database software.
• Physical ability to lift and move items up to 50 pounds.

Ways To Apply: (choose one)

• Resumes may be emailed to Citlali.Fuentes@expresspros.com 
• Complete an online application on our website https://apply.expresspros.com/account/login submit it to the Fort Myers, Florida location

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support; we are a Human Resources Solution company assisting business in finding top talent. Express can place you in a wide range of niche industries including Administrative, Professional, Medical, and Commercial positions. We are able to fill these needs through direct hire and contract opportunities. In 2023 we put over 2500 people to work in the Lee County Area.

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