Front Office Coordinator

Located in Asheville, NC

Salary: $19.25/hr

Job: Front office Coordinator
Location: West Asheville - Leicester Area
Hours: Monday - Thursday, 9 AM - 6 PM (Closed on Fridays; Extended hours during tax season)
Compensation: $19.25 per hour

Position Overview: We are seeking a dedicated and detail-oriented Front Office Specialist to join a friendly, family-owned accounting firm in the West Asheville - Leicester area. This role is vital to ensuring smooth daily operations and providing exceptional service to valued clients.

Key Responsibilities:

• Client Coordination: Welcome clients, manage appointments, and ensure timely communication regarding their accounts and tax preparation.
• Administrative Support: Perform general office duties such as answering phones, managing emails, and maintaining office supplies.
• Data Entry: Accurately input and update client information in our database.
• Document Management: Organize and maintain both electronic and paper files, ensuring confidentiality and easy retrieval.
• Customer Service: Assist clients with inquiries, provide information about our services, and address any concerns in a professional manner.
• Support for Accounting Team: Assist with preparing and organizing documents for tax preparation and other accounting services.

Qualifications:

• Organizational Skills: Ability to manage multiple tasks efficiently and maintain an orderly workspace.
• Detail Oriented: Strong attention to detail to ensure accuracy in data entry and document management.
• Computer Proficiency: Competence in using Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software systems quickly.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and team members.
• Professionalism: A positive attitude, punctuality, and reliability are essential.

Preferred Qualifications:

• Previous experience in an administrative or front office role, especially in an accounting or financial services environment.
• Familiarity with accounting software and basic accounting principles.

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