Bilingual Account Administrator

Located in Edmonton, AB

Salary: $43,000 - $46,000/year

An Edmonton client is searching for a Bilingual Account Administrator to join their team.

·         Process Customer Orders:

·         Handle customer orders with care and accuracy.

·         Ensure all order details are correctly entered into the system.

·         Communicate with customers to confirm order details and resolve any issues.

·         Review Weekly Reports:

·         Analyze and review weekly reports for accuracy and completeness.

·         Identify and address any discrepancies or issues in the reports.

·         Provide insights and recommendations based on report findings.

·         Process Product Returns and Credits:

·         Manage product returns and process credits for invoices daily.

·         Ensure all returns and credits are accurately recorded and processed in a timely manner.

·         Communicate with customers regarding return statuses and credit issues.

·         Territory Oversight:

·         Oversee administrative tasks for the Quebec and Atlantic territories.

·         Ensure all customer inquiries and issues within the territory are promptly addressed.

·         Maintain strong relationships with customers in the assigned territory.

·         Skills Required:

·         Exceptional customer service skills.

·         Bilingual proficiency (English and French).

·         Excellent communication abilities.

·         Strong attention to detail.

·         Proficiency in data entry and customer service roles.

·         Experience with MS Office, Dynamics AX, SharePoint, and CRM systems.

·         Experience Required:

·         3-5 years of administrative experience.

·         Proven experience in data entry and customer service roles.

·         Qualities Required:

·         High attention to detail.

·         Patience and professionalism in handling customer inquiries.

·         Post-secondary education in Administration or a related field.

Bilingual Account Administrator Hours & Wage

·         8:00 am – 5:00 pm – Monday to Friday

·         $43,000 - $46,000/year

 

About Us:

Express Employment Professionals works with job seekers to help them find the right job based on their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, our Edmonton, AB, offices are ready to help you take the next step in your career.

Express Employment Professionals has helped strong applicants build their careers since 1985. In 2023, our team put more than 2,871 associates to work in the greater Edmonton area. Express employs more than 556,000 people globally across more than 900 franchise locations worldwide.

Take the first step toward new career success; apply with Express today.

We have become aware of fraudulent employment opportunities being offered under the name of Express Professionals Employment/Specialized Recruiting Group by various international organizations or individuals. It is important to note that our company's policies and procedures do not involve charging candidates any fees, and all hiring processes include interviews. Any request for payment would be a violation of our business conduct standards and ethical practices. Additionally, we do not offer employment through social media or chat platforms like WhatsApp. We take these scams very seriously and are working with the appropriate authorities to put an end to them. We urge you to remain vigilant and report any suspicious outreach to your local authorities. If you have any concerns, please email us at Jobs.WestEdmontonAB@ExpressPros.com

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