Office and Employee Experience Manager

Top Job

Located in Cambridge, ON

Responsibilities

1.      Oversee daily operations of the office to ensure a smooth and efficient working environment. Manage office supplies, equipment, and facilities, ensuring they are well-maintained and fully operational.

2.      Coordinate and schedule meetings, events, and appointments, providing administrative support as needed.  Maintain a clean, organized, and professional office space.

3.      Develop and implement recruitment strategies to attract and retain top talent. Manage the full recruitment cycle, including job postings, screening resumes, conducting interviews, and onboarding new hires.

4.      Collaborate with department heads to understand hiring needs and create job descriptions.

Utilize various recruitment channels, including social media, job boards, and networking events, to build a strong talent pipeline. Promote the company's brand and culture to attract potential candidates.

5.      Maintain accurate and up-to-date employee records, including personal information, employment history, and performance evaluations. Ensure compliance with data protection regulations and company policies regarding the handling and storage of employee records.

6.      Develop and manage an effective onboarding program to ensure new employees are well-integrated into the company. Coordinate training sessions and orientation programs for new hires.

7.      Act as a point of contact for new employees, addressing any questions or concerns during the onboarding process. Continuously improve the onboarding experience based on feedback from new hires and department heads.

8.      Assist the social committee to organize events, activities, and initiatives that promote a positive work culture and employee engagement. Plan and coordinate company events, celebrations, and team-building activities. Foster a sense of community and collaboration among employees through various engagement initiatives.

9.      Develop and implement strategies to enhance the company's brand awareness for talent acquisition purposes. Create and manage employer branding content, including social media posts, blog articles, and recruitment marketing materials. Attend industry events, job fairs, and networking functions to promote the company as an employer of choice.

1.  Act as a point of contact for employee relations issues, providing support and guidance to staff. Address and resolve workplace conflicts, issues, and grievances in a fair and timely manner. Foster a positive and inclusive work environment through effective communication and employee engagement initiatives.

1.  Collaborate with external HR consultants and legal professionals to obtain support and guidance on complex HR issues. Seek legal advice on employment law matters, ensuring company practices comply with federal and provincial regulations.

1.  Coordinate with external professionals to handle sensitive employee relations issues, such as disputes, investigations, and disciplinary actions.

1.  Stay informed on legal updates and best practices by regularly consulting with external experts.

1.  Review and update company policies and procedures annually to ensure compliance with current laws and regulations. Implement changes to policies and procedures based on updates in government regulations and industry best practices.  Communicate policy changes to staff and provide training as needed

1.  Conduct exit interviews with departing employees to gather feedback on their experience with the company. Analyze exit interview data to identify trends and areas for improvement.

1.   Provide recommendations to senior management based on exit interview findings to improve employee retention and satisfaction.

1.  Assist with special projects and initiatives as assigned by senior management. Provide general administrative support to other departments as needed.

 

Qualifications:

·         Bachelor's degree in Human Resources, Business Administration, or a related field.

·         Proven experience in office management and recruitment.

·         Strong organizational, communication, and interpersonal skills.

·         Ability to manage multiple tasks and prioritize effectively.

·         Proficiency in Microsoft Office Suite and HR software.

Knowledge of employment laws and regulations in Ontario, Canada

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