Customer Service Representative

Located in Pittsburg, KS

Salary: Starting at $14/hr

Express Employment is now recruiting for Customer Service Representatives who are genuinely excited to help customers.

Job Responsibilities

• Handling Inbound Calls from customers with issues and helping resolve issues
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Job Requirements

• Proven customer support experience or experience as a client service representative
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Apply Now