Dispatcher

Top Job

Located in Haltom City, TX

Salary: $20/hr

A wrecker service in Haltom City is hiring a dispatcher. 

 

Pay: $20/hr, depending on experience

 

Shift:  

Friday-Monday 8am-6pm

Tuesday-Saturday 10am-6pm

 

Duties:

• Efficiently manage incoming service requests for vehicle towing and roadside assistance.
• Dispatch tow trucks to designated locations based on priority, proximity, and service requirements.
• Coordinate with drivers to ensure timely response and resolution of service calls.
• Communicate with customers to gather essential information, provide updates, and address inquiries.
• Maintain accurate records of service calls, including customer details, service provided, and timeframes.
• Monitor and prioritize calls based on urgency, safety considerations, and company policies.
• Collaborate with other dispatchers and team members to optimize service coverage and response times.
• Utilize dispatching software and communication tools to streamline operations.
• Stay informed about traffic conditions, road closures, and other factors affecting service delivery.
• Assist in resolving operational challenges and provide support to drivers as needed.

Requirements:

• Accurate and efficient typing and data entry skills
• 45+wpm
• Customer service experience
• Call center experience is a plus. 
• This may not include all the requirements of the job

Apply today for consideration!

Apply Now