Counter/Inside Sales

Top Job

Located in Mississauga, ON

Salary: 40-50k per annum

Our client, a leading provider of plumbing and HVAC solutions Mississauga is seeking a Inside/Counter Associate to join their team on a permanent basis. With a strong reputation in the industry and a focus on innovation, they aim to exceed customer expectations and remain at the forefront of the market.

Position: Inside/Counter Sales Representative
Job Type: Full-time

Summary: The inside sales/counter sales representative works closely with customers (by phone, fax, or email) and responds to inquiries about quotes, orders, lead times, etc. collaborates with other internal and external departments (such as Outside Sales, Manufacturing, Vendors, and Shipping) to handle purchase orders and provide customer service. provides great customer service, is up to speed on product knowledge, and keeps clients informed.

Responsibilities:

• Sell Plumbing and HVAC products to assigned and potential customers
• Answer all Plumbing and HVAC requests and provide product quotation and technical support
• Create tender project quotes, review specs, get prices, keep quote logs, and following up with vendors/customers
• Preparing, submittals, receiving approvals, purchasing non-stocks, and overseeing order progression of equipment
• Collaborate with the branch team to close sales and to provide excellent customer service
• Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied
• Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders.
• Evaluate customer’s needs and upsell product where appropriate to maximize sales
• Other related branch duties to support business needs

Must Have:

• Superior customer service skills
• Well organized, be able to multitask, and work well under pressure
• Strong written and oral communication skills
• Excellent presentation ability
• Knowledge of, or the willingness to learn technical and advance skills

Nice to Have:

• Previous experience in Plumbing/HVAC sales and/or customer service
• Technical Plumbing/HVAC knowledge
• Experience using Trend, Word, Excel, and Outlook

What is Offered You:

• Internal growth opportunities 
• Access to training and development programs
• Comprehensive benefits package:
  • Medical & Dental coverage
  • Pension and RRSP contribution opportunities
  • Additional insurance coverage
    
    

If you’re interested, please submit your resume to jobs.mississaugaon@expresspros.com or apply online at https://www.expresspros.com/MississaugaON.

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