Administrative Assistant - Customer Service Support

Located in Tigard, OR

Our client is seeking a dedicated and customer-oriented individual to join the team as a Customer Service Representative and Administrative Assistant. Our clients company values exceptional service and professionalism, and are committed to providing customers with the best experience possible. If you have a passion for assisting people and thrive in a customer-centric environment, we invite you to apply.

Responsibilities:

Customer Service Representative:

• Handle a high volume of customer calls promptly and professionally.
• Maintain a friendly and helpful demeanor while assisting customers via phone, email, and text.
• Address customer questions and service issues, ensuring accurate documentation of all interactions and resolutions.
• Identify opportunities for new sales and promote products to established customers through up-selling and cross-selling techniques.
• Serve as a company ambassador, representing our brand positively in all interactions and upholding the highest standards of customer service.

Administrative Assistance:

• Answer and direct phone calls in a professional manner.
• Organize and schedule meetings and appointments for managers and team members.
• Maintain contact lists and update them regularly.
• Produce and distribute correspondence, including memos, letters, faxes, and forms.
• Assist in the preparation of regularly scheduled reports and presentations.
• Develop and maintain an efficient filing system, both physical and digital.

Benefits:

• Medical Insurance: Access to medical coverage to help you and your family stay healthy.
• Optical Insurance: Coverage for vision care, including eye exams and eyewear.
• Dental Insurance: Dental coverage for your oral health needs.
• Life Insurance: Protection for you and your loved ones with life insurance benefits.
• 401K: A retirement savings plan to help you plan for your financial future.

To Apply Online: Visit our website at www.Expresspros,com/TigardOR to apply and explore more about our available positions!

Contact Information: If you have any questions or need more information about our benefits or application process, please feel free to contact us jobs.tigardor@expresspos.com. We're here to assist you and ensure you have the best experience with our team.