• Interact with employees; customers and guests that enter the office
• Answer all incoming phone calls and route them accordingly
• Scan documents, using company scanning device, to upload documents to computer and route documents to the company’s proprietary flooring database system
• Process, sort and mail invoices to customers
• Must multi-task between various functions, such as answering phones and scanning documents
• Work in partnership with other administrative staff.
• Will perform other duties and projects as assigned by the direct manager

Skills/Qualifications: 

• Detail oriented, adaptable, punctual, dependable and customer service oriented
• Ability to remain calm and professional in high paced and sometimes stressful work situations
• Strong interpersonal skills and the proficiency to communicate professionally with co-workers, management, installers, homeowners, and third-party agencies.
• Display exceptional judgement and discretion and represent the company in a way that is professional at all times.
• Knowledge of internet, company software, word processing software, Outlook
• Demonstrate initiative by seeking ways to improve self and job functions
• Able to work independently with minimal supervision
• Capability to read and interpret documents, reports, and correspondence. As well as provide professional, knowledgeable, and accurate responses internally as well as to customers and homeowners.
• Be a team player, help each other to grow and learn with your own experience
• Utilize common sense to carry out instructions provided either verbally, written or in illustration form
• Utilize all available tools and resources to complete tasks efficiently and effectively
• Confidence to speak up if you have an idea or suggestion that could improve the company

Ways To Apply: (choose one)

• Resumes may be emailed to amanda.gardner@expresspros.com
• Complete an online application on our website https://apply.expresspros.com/account/login submit it to the Fort Myers, Florida location 

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support; we are a Human Resources Solution company assisting business in finding top talent. Express can place you in a wide range of niche industries including Administrative, Professional, Medical, and Commercial positions. We are able to fill these needs through direct hire and contract opportunities. In 2022 we put over 2500 people to work in the Lee County Area.