Receptionist

Located in Allentown, PA

Salary: $17.00

Our client is one of the nation''s leading fire, water, smoke and mold damage specialists.  Located in the Lehigh Valley, and serving a large portion of Eastern PA and beyond, they currently have a need for a Front Desk Receptionist for their Allentown Office.
Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Responsibilities

• Receive and enter lead calls and job referrals (FNOL)
• Perform excellent customer service
• Receive general phone calls and greet visitors
• Document calls for weekly call log report
• Dispatch lead calls and job referrals
• Track pending lead calls and job referral follow-up
• Analyze dispatch report
• Coordinate production schedule and monitor logistics
• Coordinate on-call schedule

Requirements

• Working knowledge of current business software technologies
• Superb customer service, administrative, verbal and written communication skills
• Polite, confident, and excellent customer service skills
• Strong listening and questioning skills
• Excellent organizational skills and strong attention to detail

This is a full-time position working 7:45 a.m.–4:45 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs. 

If you or anyone you know is interested please APPLY NOW or call our office and speak with a recruiter to setup an interview at the company site! 

Apply Now