Medical Receptionist - McKinney, TX

Top Job

Located in McKinney, TX

Salary: 21

A client in McKinney, TX is seeking a Medical Receptionist!

 

Schedule: Mon-Fri 8:30AM-5PM

 

Overview: As the first point of contact for the clinic, the Medical Receptionist plays a vital role in creating a welcoming environment and facilitating the smooth operation of our healthcare services. This position requires exceptional organizational abilities and a commitment to compassionate patient interaction.

 

Key Responsibilities:

1. Answering Phones and Patient Interaction

   • Answer phone calls with empathy and care, addressing patient anxieties, responding to inquiries, taking detailed messages, and directing calls to appropriate staff.
   • Greet and check in patients, ensuring a warm and professional reception. Confirm patient identity through two-factor verification (mailing address and date of birth).
   • Process patient check-ins using our medical software to manage forms such as Acknowledgement of Benefits, Notice of Privacy, and Conditions of Treatment.
   • Notify clinic staff of patient arrivals and ensure that patient charts are prepared and encounter forms are printed.

2. Appointment Management

   • Maintain and print daily appointment schedules for reception and medical staff.
   • Schedule, reschedule, and follow up on appointments, ensuring compliance with health and billing requirements.
   • Communicate changes in appointments to patients and clinic staff, and manage cancellations efficiently.

3. Scheduling and Changing Appointments

   • Scan and update patient IDs and insurance cards at every visit, verify current insurance details, and communicate any changes to relevant staff.
   • Maintain up-to-date patient records, ensuring accuracy and confidentiality.

4. Collecting Payments

   • Handle payment transactions including collecting fees, co-pays, and deposits.
   • Ensure accurate processing of payments and provide receipts to patients.
   • Manage daily financial records, including scanning and distributing encounter forms.

5. Mail and Order Processing

   • Manage incoming and outgoing mail and packages.
   • Fulfill and process online orders, including refunds, and maintain postal supplies.

6. Clinic Support and Maintenance

   • Assist medical staff, administrators, and provide support as needed.
   • Offer refreshments to waiting patients and maintain a tidy reception and lobby area.
   • Manage inventory of snacks, beverages, and receptionist supplies.
   • Handle administrative tasks like filing, chart preparation, and data entry.
   • Participate in staff training and complete weekly tasks as assigned.

Additional Responsibilities:

• Provide patients with information on local accommodations and travel.
• Ensure confidentiality and privacy of all clinic interactions.
• Maintain a clean lobby area throughout the day (daily cleaning tasks as assigned)
• Creating, filing, prepping, and pulling patient charts
• Monitor snack & beverage inventory
• Maintain Receptionist supplies inventory

Requirements:

• High school diploma or equivalent.
• 1-2 years of experience in customer service, preferably in a clinical setting.
• Proficiency in Microsoft Office.
• Ability to perform physical tasks such as lifting (up to 50 pounds) and navigating stairs.
• Previous experience in a clinical environment is preferred.

This position offers a dynamic work environment where caring for patients and ensuring an efficient clinic flow are top priorities. If you are a dedicated professional looking to make a difference in a healthcare setting, we encourage you to apply.

 

How to Apply:

Please apply to this listing and submit your resume detailing your qualifications and interest in the position to jobs.allentx@expresspros.com. Additionally you may call 972-423-1112 to schedule a phone interview with employment specialist Jennifer Erbynn.

Apply Now