Office Manager

Located in Livingston, TX

Salary: $18.00 + DOE

The Office Manager/Dispatcher is responsible for overseeing the day-to-day operations of the office and ensuring that all administrative and service dispatch tasks are completed efficiently and effectively. This person will work closely with the managers and team to provide support and manage the office''s financial, HR, and customer service functions.

 

Key Responsibilities:

• Manage the office''s financial and HR functions, including payroll timekeeping and accounts payable/receivable.
• Perform service dispatch functions with service technicians to ensure timely completion including:
  • Oversee the day-to-day operations of the office, including managing schedules, coordinating appointments, service/install inventory, and handling customer inquiries and complaints.
  • Maintain accurate and organized records within the company’s web-based mobile dispatch system.
  • Coordinate with the service team to ensure that all appointments and repairs are completed efficiently and on time.
• Handle payroll, billing, and other financial tasks as needed.
• Respond to customer inquiries, complaints, and feedback in a professional and timely manner
• Maintain accurate and organized records, including customer information and service history
• Work with the management to develop and implement policies and procedures to improve efficiency and productivity
• Handle all office supply orders and manage inventory
• Perform other administrative tasks as needed, including answering phones and managing email

Qualifications:

• High school diploma or equivalent required; college degree in business or related field preferred
• 2+ years of experience in an office management or similar role
• Proficiency in Microsoft Office and other relevant software
• Experience with web-based field management software
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Ability to work independently and handle multiple tasks simultaneously

 

 

 

 

 

#1225JOBS

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