Customer Service & Sales Administrator

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Located in Corona, CA

Salary: $23.00-25.00

Job Summary: A Sheet Metal Company in Corona is looking to add a Customer Service and Sales Administrator to their team!

 

Responsibilities include:

 

· Maintains and develops database of current and potential customers in ERP and CRM

· Generates quotes, reviews inventory, and communicates lead times to customers.

· Enters new orders and updates existing sales order orders in the ERP system, ensuring data accuracy regarding pricing, shipping, and billing information.

· Review contract information to track deviations from standard contracts.

· Produces customer satisfaction charts based on data received from customer surveys and presents them at management review meetings.

· Review the status of new and late orders during weekly production meetings.

· Explaining and demonstrating features of products and services.

· Researching and qualifying new leads.

· Closing sales and achieving sales targets

· Functions as part of an internal audit team by planning, implementing, recording, and reviewing quality audits that evaluate ISO 9000 compliance.

· Reviews and approves new work instructions and verifies they meet customer specifications.

· Acts as an integral part of the team by providing phone coverage to the front office during breaks and absences.

Location: Corona

 

Position Type: Ongoing

 

Pay: $23.00-25.00 DOE

 

Schedule: Monday - Friday 8:00 AM - 5:00 PM

 

QUALIFICATIONS:

Experience and Education:

· Minimum of 1 to 2 years of experience in an outbound call center or a related sales position preferred.

· High school diploma or general education degree or one to three years of related experience or training.

 

Skills/Abilities:

· Proficiency in Microsoft Office, ERP, and CRM software such as Salesforce.

· Excellent communication skills, both verbal and written.

· Good organizational skills and the ability to multitask.

· Excellent phone and cold calling skills.

· Collaborative and effective in working with different leadership styles and a variety of individuals at all levels within the organization.

 

Ways To Apply:

  • Send resumes to Jobs.RiversideCoronaCA@Expresspros.com
  • Call our office 951-272-6946
  • Visit our office 555 Queensland Circle Unit 102, Corona CA 92879

About Express Employment Professionals:

Express Employment Professionals works with you to help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Express Employment Professionals can place you in a wide range of jobs that meet your employment goals, including Administrative, Industrial, and Professional positions. As one of the leading staffing companies in North America, we have placed more than 500,000 people in 2015. Let us help you today! For more information, please visit our website https://www.expresspros.com/riversidecoronaca/job-openings.aspx

Benefits Available to Eligible Express Associates:

  • Medical Plan
  • Dental Plan
  • Vision/Eyewear Plan
  • Life Insurance
  • Referral Bonuses
  • Employee of the Month
  • Quarterly Raffles

Express Office: Riverside-Corona
555 Queensland Circle
Unit 102
Corona, CA 92879
Apply Now