Medical Administrative Assistant

Located in Greensboro, NC

Salary: $16-$22 Hourly

Position Overview: We are seeking a motivated and detail-oriented Medical Administrative Assistant to join our Pain Management Center team. The ideal candidate will have a strong background in healthcare administration and a passion for providing exceptional patient service. This role offers the opportunity to work in a dynamic and rewarding environment alongside dedicated professionals committed to making a difference in the field of pain management.

Responsibilities:

• Greet patients and visitors with empathy and professionalism, creating a welcoming atmosphere.
• Answer phone calls, schedule appointments, and manage patient inquiries with accuracy and efficiency.
• Assist patients with completing necessary forms and paperwork, ensuring all information is accurately documented.
• Maintain electronic health records (EHR) and ensure confidentiality of patient information.
• Coordinate with healthcare providers to ensure seamless patient care and follow-up.
• Process insurance claims and verify patient insurance coverage.
• Assist with billing and coding procedures, ensuring compliance with regulatory requirements.
• Manage inventory of office supplies and assist with administrative tasks as needed.
• Collaborate with other members of the healthcare team to optimize patient care and outcomes.
• Provide exceptional customer service and support to patients throughout their treatment journey.

Requirements:

• High school diploma or equivalent; associate degree in healthcare administration or related field preferred.
• Proven experience as a medical administrative assistant or in a similar role, preferably in a pain management or healthcare setting.
• Knowledge of medical terminology, billing, and coding procedures.
• Proficiency in electronic health records (EHR) systems and Microsoft Office applications.
• Excellent communication and interpersonal skills, with a compassionate and patient-centered approach.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
• Willingness to learn and adapt to new technologies and procedures.

Benefits:

• Competitive hourly pay with overtime and benefits package.
• Close team work environment.
• Meaningful work that makes a difference in the lives of patients.

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