Member Service Representative (Bilingual)

Located in Greensboro, NC

Salary: $15-$17

YOU will be responsible for:

• Helping to make a difference in the lives of members by building positive member relations and providing prompt, efficient, accurate, courteous and personalized service.
• Serving members by providing service and information in a pleasant, professional, and efficient manner via telephone, written, electronic, or other correspondence.
• Identifying and offering general financial assistance.
• Performing cash and account transactions and educating members on credit union products and services.
• Researching and solving both routine and complex member questions, problems, and complaints concerning accounts.

Desired Skills and Experience

QUALIFICATIONS:

• Ability to effectively educate members about products and services.
• Customer Service, teller or cash handling experience preferred but not required.
• PC skills including Word, Excel and Outlook.
• Willingness to assist others and the ability to resolve problems with tact and diplomacy. Effective and professional communication skills in both English and Spanish.
• Willingness to learn and grow with the credit union.
• High school diploma or equivalent.

Apply Now and Call Our Office!!!

Apply Now