Customer Service Representative

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Located in Willis, TX

Salary: $20.00-$22.00/HR

 

Customer Service Representative- $20.00-$22.00/HR

 

A local Auto parts manufacturer in Willis, Texas is searching for a Customer Service Representative. This is a temp-hire position in a fast-paced environment who will work closely with the customers to act as a liaison between the customer and internal departments to provide products and information. Interested candidates, please send updated resumes to: Janalyn.Russell@ExpressPros.com         

 

 

Responsibilities:

The Customer Services Representative will work closely with the CSR Manager to:

  • Entering orders into ERP that customers receive via e-mail, web portal, and EDI.
  • Confirm pricing and lead time after the order is received.
  • Maintaining strong communication regarding the status of orders.
  • Working with Account Managers regarding concerns with customers
  • Coordinating with internal departments to solve situations where the customer wants to make changes outside of the quoted price, lead time, MOQ
  • Updating customer master data information, including pricing and cross-reference files.
  • Ensure company procedures are respected.

 

Skills & experience:

  • Three (3) years of Customer Service experience in a manufacturing environment.
  • Must have SAP experience.
  • Strong organization and time management skills – planning and working on multiple projects.
  • Excellent communication skills, both written and verbal, at all levels
  • Ability to effectively communicate/present ideas and solutions to management.

 

Apply online or at our office:

Express can help you find a job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.

 

Three Ways to Apply: (choose one)

  • Resumes may be emailed to:

Janalyn.Russell@ExpressPros.com or Jobs.ConroeTX@ExpressPros.com

  • Call our office (936)760-1771
  • Visit our office: 2816 Interstate 45 N. Suite 100 Conroe, TX 77303
  • Walk-ins: Monday-Friday from 9AM-2PM

Please bring I-9 compliant documents. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents (click on the link for more information)

 

About us:

Express works with job seekers to help them find the right job for their skills and experience. As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including:

  • Administrative
  • Light Industrial
  • Skilled Trades
  • Professional positions

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

 

Janalyn is eager to serve as your contact for this position and many others in our area. Take the first step toward your success. Apply with Express today!

https://jobs.expresspros.com/office/2010

 

 

Express Office: Conroe (Houston Metro)
2816 I-45 North
Suite 100
Conroe, TX 77303
Apply Now