Production/Administrative Support Representative

Located in Texarkana, AR

Salary: $16-18/Hour DOE

Position: Production/Administrative Support Rep

Location: Texarkana, AR

Hours: M-F, 8-5

Pay: $16-18/hour, DOE

 

Job duties:

 

Customer Support: Providing assistance to customers regarding their orders, inquiries, and technical issues related to label making products and services. This involves responding to emails, phone calls, and online chats promptly and professionally.

Order Processing: Managing the order process from start to finish, including entering orders into the system, verifying accuracy, coordinating with production teams, and ensuring timely delivery to customers.

Troubleshooting: Identifying and resolving technical issues with label making equipment or software. This may involve diagnosing problems, providing instructions for troubleshooting, and escalating issues to the appropriate technical support team if necessary.

Continuous Improvement: Identifying opportunities for process improvements and efficiencies within the production support department. This may involve proposing and implementing changes to workflows, systems, or customer service procedures.

 

Company does offer benefits once perm.

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