Do you thrive in a fast-paced environment and enjoy keeping things running smoothly? Are you passionate about providing excellent customer service? Then our Floating Medical Receptionist role might be the perfect fit for you!
About the Position:
As a Floating Medical Receptionist, you'll play a vital role in ensuring our patients have a positive experience at our clinics across Lake County, IL
MUST BE AVAILABLE ON WEEKENDS AS NEEDED.
Responsibilities:
- Greet patients warmly and professionally, both in person and over the phone
- Schedule appointments, ensuring accuracy and adhering to physician availability
- Verify patient insurance information and collect co-pays
- Update patient demographics and medical records in our E-Clinical system.
- Manage patient flow in the waiting room, prioritizing needs and addressing concerns
- Provide basic administrative support, such as filing paperwork and answering phones
- Maintain a clean and organized reception area
- Any other duties assigned by supervisor
Qualifications:
- Bilingual Spanish and English Speaker is highly preferred
- Previous experience in a medical office or fast-paced customer service environment is highly preferred
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to prioritize tasks
- Proficient in Microsoft Office Suite, with a working knowledge of medical terminology
- Ability to learn new software programs quickly
- Flexibility and willingness to work various shifts and locations
- Reliable transportation and a valid driver's license
Hours will be 9a-6p
Candidates must be available Mon-Sun, but will only work 40 hour weeks
