Customer Service Representative

Located in Jackson, WI

Salary: 17-20

General Overview

This role will be responsible for customer inquiries, daily order processing and assisting with general office duties.

 

1st shift 8-4:30 Monday - Friday

$17-20/hour DOE

Apply at www.expresspros.com/mequonwi or send resume to Cindy.Schacht@expresspros.com 

 

Customer Service

• • Orders/Phone Calls – Answer phone; process new orders; assist with monitoring of email inboxes; enter tracking information into system when orders are complete
  • Monitor Open Orders – Follow-up on any open orders issues to resolve so orders can be shipped as quickly as possible (i.e. backorders, pricing issues, etc.)
  • Filing/Organization – File and organize paperwork as needed
  • Assist in other office tasks as needed

 

Skills/Qualifications

• • Previous customer service experience
  • Self -Starter/Ability to manage time
  • Strong verbal and written customer service skills
  • Commitment to Team Atmosphere and Personal Responsibility
  • Spanish speaking a plus but not required
  • International / export experience a plus but not required

Apply Now