General Manager (Pet Resort) - Direct Hire

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Located in Corpus Christi, TX

Salary: Based on Experience

We are currently seeking a dedicated and experienced General Manager to lead a pet resort in Corpus Christi, TX. If you possess a genuine passion for pets, strong leadership skills, and a desire to create a courteous and professional work environment, we invite you to apply for this exciting opportunity. This is a direct hire placement.

Benefits:

  • Candidate will be eligible for the Company-sponsored employee benefits including 2 weeks (80 hours) accrued paid time off, quarterly bonus incentives, paid holidays, health coverage, and the Company's 401k with 4% matching. 

Responsibilities:

  • Directly supervise all company management and indirectly supervise all staff during all hours of resort operation.
  • Accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
  • Achieve planned profit levels while ensuring maximum guest satisfaction.
  • Plan and analyze Pet Resort's staffing levels, ensuring sufficient development and training for all employees, including management.
  • Ensure all employment activities are conducted according to established procedures and in compliance with legal requirements.
  • Anticipate, identify, and correct system breakdowns to achieve guest and customer satisfaction.
  • Maintain accurate financial data including payroll, cash and receipts, productivity, supply costs, and operating expenses.
  • Maintain excellent relationships with customers and keep owners adequately informed about operations.

Required Skills:

  • Genuine passion for pets and their owners.
  • Strong leadership presence and ability to motivate and manage employee performance.
  • Strong oral and written communication skills, attention to detail, and a "High Touch" customer service attitude.
  • Ability to work a varied schedule including weekends, holidays, and be available on-call 24/7.
  • Strong budget, forecasting, and cost control skills.

Experience and Education:

  • Minimum 5 years managerial experience in the animal industry, hospitality (hotels), or restaurant industry.
  • Associates or Bachelor's degree in Business or related field is preferred.

Email your resume to jobs.corpuschristitx@expresspros.com for consideration!

Express Office: Corpus Christi
5449 Bear Lane
Suite 424
Corpus Christi, TX 78405
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